The staff were kind and good and always had a smile.

The staff - kind and courteous. Great and fantastic location close to mall, and 15 minute walk from Tamaki Maori Village. And next to a shopping centre and all sorts of eateries, supermarket & town and the downtown area.

I greatly enjoyed nice cozy room in this hotel.

I'd give it more than 3 stars, everything was second to none. The staff were all amicable, accommodating. My room included central heating, multi-channel television, and a microwave. The bathroom was excellent and clean. This hotel was located in a central area right by a large supermarket and a short walk to the main shopping/restaurant area and a big mall and a short drive to all the key tourist spots.

It was impressive, huge and with a separate bedroom. The location turned out to be great and fantastic.

The location of the hotel was comfortable and handy - at a medium distance from Tamaki Maori Village. Our queen studio was well-maintained with a separate bedroom and good views.

Location so close to a large supermarket and a short walk to the main shopping/restaurant area. Neat & spotless room with good shower, comfortable bed plus sofa. Courtesy of the staff.

Wi-Fi was rather slow.

Great location just a pleasant stroll away from Central Mall. Short walk to town centre, supermarket & restaurants. The apartment with all the basics, a kitchen plus comfortable bed.

The room was extremely spacious and huge with well equipped kitchen as well as comfortable bed, just what was needed.

I recently had a fantastic stay at a pet and family friendly hotel. The staff were incredibly welcoming and went out of their way to provide all the necessary amenities for a comfortable stay. The rooms were clean and well-equipped with all the basic necessities. The location was perfect, situated in a quiet area away from the hustle and bustle of the city. I particularly loved the rooms with good showers and the lovely balcony shaded by a huge tree. The hotel also offered a delicious breakfast that was great value for money.

All in all, my stay at this hotel was splendid.

Super friendly and accommodating staff that liked their guests. The location was good and absolutely perfect, for example, Polynesian Spa was not too far away from the hotel. Plus, it was not far from mall and town as well as the supermarket.

We have stayed in many motels and hotels in many countries and this is one of the cleanest we have stayed in. The quality of the accommodation was excellent value for money. The owners were very friendly and we will stay again when we next visit Rotorua.

Location

I was next to Laundry where people washed all night and near swim pool where noise went on through all hours of night. I had to sleep on a bed which was a lounge during the day, I thought it was supposed to be 2bedroom. It was not four star so thought it was overprized. Our room was on the bottom floor where everyone walked past and looked in. It was not an enjoyable stay at all

The owner of this place is fantastic and does a great job running the hotel; our accommodation here is conveniently located in the central area, and we especially enjoyed the proximity of Columbus Coffee, which had delicious treats.

This hotel is situated in a quiet area, away from the hustle and bustle of the city. The rooms have a great balcony shaded by a huge tree, perfect for relaxing and enjoying the peaceful surroundings. The staff are friendly, welcoming, and attentive to detail, ensuring that all necessary amenities are provided. The breakfast offered is a delightful start to the day, with a variety of options to choose from.

No improvements needed, everything was just perfect.

We were in Rotorua for a conference and this motel was a good comfortable bed for3 nights. The motel was very clean and very comfortable. it was within walking distance of the Events Centre. It has pay internet access and plenty of space.